“First off, it is worth noting that this shop specializes in engine cooling system repairs. That means, if your car needs brakes, a timing belt, or an AC recharge, this is not where you belong. That said, they do engine cooling systems repair / replacement VERY well and are probably better than 95% of all other shops in this part of the state doing that kind of work, including dealerships. And they work on all major brands of automobiles, trucks, even tractors. While I was there, I saw a radiator on a pallet that had just been delivered, and it was 4” x 4”. Obviously, for a BIG truck. I also saw a Jag being worked on, and a radiator that had come out of a Rolls Royce. So my Honda van felt right at home. Anyway, by background, I discovered that my 14-year-old Honda Odyssey, with a quarter million miles on the odometer, had developed small pin-hole leaks at the top of the radiator. On one trip from south Tampa to Brandon (and back), it managed to lose all of its antifreeze. I was able to cool the engine down before serious damage was done, but it was obvious that the radiator needed to be replaced. First call was to my favorite Honda dealer, who has done excellent work on the car in the past, and is partially responsible for the car running as well and as long as it has. When I called my Service Manager for a quote, the first thing he said was “Oh, my.” That didn’t sound good. After a few minutes, he said, “If you want a genuine Honda radiator, the part is $1,100. Plus about $300 in labor. However, if you will accept an after-market radiator, we can get you done for $875.” I explained that I’d have to think about it (I am retired from the U.S. Navy, so costs of repairs are always a consideration). Next, I checked reviews of local radiator repair shops on Google and Yelp. One facility clearly stood out: Guaranteed Radiator. So I gave them a call. The technician who answered took my vehicle information, put me on hold, and went to look up the price. After a few minutes, he said “We can do it for $228. It might be a little higher, depending on what hoses or clamps need to be replaced, but not much.” I knew that just could not be right, but I thought if he was off by, say, $200, it is still a lot less than having Honda work on it. I asked if they could get it done that day, and he replied, “If you get it to us by 11:00, I am sure we can get it done.” I topped off the radiator and left home immediately. When I arrived, I was greeted at the counter by the owner, Mr. Jim Blake. He had the technician’s notes and telephone quote in front of him, but said he needed to check the manufacture date on my car. It seems Honda changed radiators mid-year on my car, and one was easier to work on and replace than the other. As it turned out, I had the more-difficult model to work on, but that raised the price only $35. They said they could start work on it in 30-minutes or so. If there is a negative for this facility, it is the waiting area. It consists of two rickety chairs that are stuck near the front door, between cardboard boxes full of delivered parts. There is a TV but I was told it has not worked in years. There is coffee, and it is plentiful and not weak. I brought my Kindle along, which currently holds 50 or so texts and journals in various stages of completion, so I sat down and made myself comfortable. While I was waiting for my repairs to be completed, I watched carefully all the interactions with customers and with the mechanics. I have to say, the mechanics at Guaranteed Radiator are a dying breed. Since a lot of the vehicles being worked on are unique, some parts are difficult to find and obtain (e.g., the closest parts source is Baltimore or Portland). Several times I heard them on the phone, obtaining prices asking what the overnight shipping charges would be. The mechanics would often huddle with the owner to talk about alternative ways to fix a radiator, suggesting parts from other manufacturers that were similar enough to an unobtainable or excessively costly part that they could use as a substitute. The facility’s senior mechanic also turned out to be a machinist, and has the equipment and skills to manufacture some unobtainable parts right in the shop. And I think the staff welcomed difficult challenges and loved to find new ways to help their customers without forcing them to spend a fortune on repairs. By 4:30, my Honda was done, for a total cost of $263.22. In the last two weeks since the repairs were done, I have had no problems, and I notice that the car seems to be running slightly cooler than before, suggesting that the new radiator is more efficient than the old one. Based on my experience, I can honestly say I strongly recommend Guaranteed Radiator, especially if you have a unique vehicle, or one with hard-to-find parts. The fact that their repairs are substantially less than your dealer is an added bonus.”